Frequently Asked Questions

Everything you need to know about your Chalice Collectibles order.

How long does shipping take for domestic orders?

Domestic orders are typically processed within 1-3 business days. Once shipped, standard delivery takes approximately 3-7 business days depending on your location.

What is your return policy for fashion items?

We offer a 30-day return policy for unworn and unwashed apparel with original tags attached. Please note that limited edition drops may have specific final-sale conditions.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.

How can I track my order?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.

Are your products authentic and licensed?

Absolutely. Chalice Collectibles only stocks 100% authentic, officially licensed merchandise and high-quality premium apparel designed for collectors.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.